Hospitality Management Services
Front Office and Concierge Services
Details matter, small things count!
RLG understands that your guests and clients are focused on a myriad of considerations, which means that EFFORTLESS answers, direction, and guidance are essential.This approach provides a positive lingering experience that can set the tone for the balance of their stay.
We leverage over 30 years of hospitality management experience in Front office and Concierge services providing superior customer service for each guest.
Our highly trained staff:
- Are Professional, Organized, and Personable
- Are Trained to Focus on the Customer as Their Top Priority
- Are Trained to Operate Telephone Systems
- Are Trained in Telephone Etiquette
- Are Capable to Accept, as well as, Distribute Packages Along with Deliveries
- Are Prepared to Assist First Responders During Emergencies
We ensure that you have reliable, well-trained employees assigned to your facility or property, while providing you with the affordable services.